Don't lose your Fair Credit Billing Act (FCBA) protection rights. Calculate your exact 60-day deadline to dispute Chase credit card billing errors.
You have 60 calendar days from the date the error first appeared on your Chase statement to notify JPMorgan Chase in writing. Missing this deadline means losing your strongest consumer protection rights.
This is the closing date of the Chase statement where the billing error first appeared.
Allow 3-5 days for postal delivery
Note: This is different from your payment address
Fill in the form to generate your Chase dispute letter preview...
Carefully examine your Chase credit card statement for unauthorized charges, incorrect amounts, duplicate transactions, or charges for goods/services not received. Note the statement closing date where the error first appeared.
Use the calculator above to determine your exact deadline. The 60-day period starts from the Chase statement closing date, not the transaction date. This is a strict legal requirement under the FCBA.
Use our letter generator to create a properly formatted dispute letter. Include your Chase account number, description of the error, and the disputed amount. Phone calls alone won't preserve your FCBA rights.
Send your letter to Chase's specific billing error address, not the payment address:
Send by certified mail with return receipt requested to prove delivery. Keep copies of your letter, the certified mail receipt, and all related documentation. Chase has specific timeframes to respond under FCBA.
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